Refund & Reservation Policy

We are not taking orders or reservations yet

The first version of the product is starting production. If you joined the wait list, we’ll notify you as soon as we start taking orders.

Reservations

If we later open reservations with a deposit, the deposit will be fully refundable until the point your unit ships. You will be able to cancel by replying to your confirmation email or writing to us, and we will return the full amount to the original payment method.

A reservation holds your place in the queue and your price. It is not a completed purchase, and placing one does not oblige you to buy.

If we do not go ahead

If the product does not go into production, every deposit is refunded in full, automatically. We will not hold anyone’s money on an idea that is not happening.

Returns once shipping begins

When we ship, we intend to offer 30 days to return an unused unit in its original packaging for a full refund, with return shipping on us for faulty units. Final terms will be published before the first order is taken.

Contact

Anything about a refund, reservation or return: hello@onmywaydisplay.com